Privacy Policy

Welcome to the Privacy Notice of Ofak Systems, based in Calgary and Airdrie, AB. This Privacy Notice outlines how we collect, use, and disclose your personal information when you engage with our services.

1. Information Collection

We collect information directly from you or through third parties when you interact with our website, app, or services. This information may include personal details such as your name, contact information, birthdate, payment details, and rental history. Additionally, we may gather data through cookies, pixel tags, and similar technologies to enhance your experience and analyze usage patterns.

2. Use of Information

We utilize your personal information for various purposes, including providing services, managing rentals, communicating with you, improving our operations, and tailoring our offerings to your preferences. We may also use location information to facilitate rentals, send notifications, and enhance marketing efforts.

3. Data Retention

We retain your information as necessary to fulfill the purposes outlined in this Privacy Notice and for legal or auditing obligations. If you close your account, we may still retain certain data for archival or legal purposes.

4. Opt-Out Choices

You have the option to opt-out of receiving marketing communications via email or text message. You can also adjust your cookie settings to limit tracking or location sharing through our app. We provide detailed instructions on how to exercise these choices.

5. Information Sharing

We may share your personal information with service providers, business partners, and relevant authorities as required by law or to fulfill contractual obligations. Your location information may be shared with third parties for specific purposes outlined in this Privacy Notice.

6. Children’s Privacy

Ofak Systems’ websites, apps, products, and services are intended for individuals aged 13 and above. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.

7. Third-Party Collection

Our websites and apps may contain links to websites operated by our affiliates and business partners. We do not control the collection or use of personal information on these websites, so we recommend reviewing their privacy policies. Additionally, many Ofak Systems branded locations are independently owned and operated. Please refer to our independent locations section for more information.

Vehicle manufacturers and built-in services, such as OnStar and Bluetooth, may collect Connected Car Data from our rental vehicles as outlined in their privacy policies. We encourage you to review these policies to understand what information is collected and for what purposes. It’s important to disconnect your devices and remove personal information from rental vehicles before returning them to prevent unauthorized access.

8. Geographic Locations

We primarily store personal information in the Canada. In certain situations, we may need to transfer your information outside the Canada, ensuring that it receives adequate protection. This Privacy Notice is governed by the laws of the Province of Alberta and complies with Canada laws and regulations. If you are an EU resident, please use the appropriate website for your region.

9. Contact Us

For any inquiries or concerns regarding our privacy practices, please contact us using the provided contact information.

10. Independent Locations

Many Ofak Systems locations are independently owned and operated. This Privacy Notice applies only to our handling of your personal information and not to independent licensees. Each licensee is responsible for its own data practices, including collection, use, and disclosure. If you have questions about a licensee’s privacy practices, please direct them to the licensee directly.

At Ofak Systems, we are committed to protecting your privacy and ensuring transparency in our data practices. If you have any questions or concerns regarding our Privacy Notice, please reach out to us through the contact details provided. Thank you for entrusting us with your information.